Review Requests

Get more Google reviews by asking every customer, the right way

How do I get more Google reviews?

The most reliable way to get more Google reviews is to ask every customer soon after their visit, with a direct link to your Google review form. LocalRanks Pro sends review requests by email or SMS and gives you a QR code and NFC-ready link for in-person asks. It sends one reminder after 3 days and tracks who clicked. Every customer is asked, never only the happy ones, which keeps you within Google's review policy and the FTC reviews rule.

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How it works

01
Add recent customers
Paste names with an email address or mobile number. Up to 100 at a time, with duplicates and opted-out customers skipped automatically.
02
They get a one-tap link
Each message, sent under your business name, links straight to your Google "write a review" box. The SMS includes a STOP option and every email has an opt-out link.
03
Follow up and track
One reminder goes out after 3 days if the link wasn't opened. See sent, clicked and new reviews since you started.

What you get

QR codes and NFC cards

Download a QR code or print a ready-made counter poster. Write the same link to NFC review cards.

Compliant by design

No sentiment screening, incentives or quotas: the practices Google and the FTC prohibit simply aren't possible.

Your message, your brand

Customise the message with the customer's name and your business name. Replies go to your inbox.

Measure the impact

Click rate, QR scans and the number of new reviews since your first request, all in one place.

Availability: Included on paid plans: Starter 100 requests a month, Growth 300, Scale 1,000 per location. SMS needs a Twilio account. Compare plans.

Frequently asked questions

Is it allowed to ask customers for Google reviews?

Yes. Google allows businesses to ask customers for reviews. What it prohibits is review gating (only asking customers you expect to be positive), offering incentives, setting review quotas, and fake reviews.

What is review gating and why is it a problem?

Review gating means screening customers first and only sending happy ones to Google. It violates Google's review policy and the US FTC Consumer Reviews and Testimonials Rule, which can carry civil penalties. LocalRanks Pro always asks every customer.

What's the best time to ask for a Google review?

Shortly after the visit or purchase, while the experience is fresh. Asking in person with a QR code or NFC card at checkout usually converts best, followed by a message the same day.